FAQ

 

Does your products contain preservatives?

We believe Nature provides the best ingredients for our skin and always strive to choose natural ingredients over synthetical. Unless a products is completely oil based, it will require some form of preservation, natural or otherwise. Inadequate preservation can be hazardous to our health. Not only do contaminants smell bad, they are unappealing to the eye and might be pathogenic and require medical treatment if applied to dry, fissured and cracked skin. As we are not happy with the natural preservatives we have tested so far, our research is still continuing in this area. Meanwhile we have carefully chosen food allowed preservatives to be added to our products.

Fragrance/parfum

That the sense of smell can unleash powerful emotions is beyond doubt. What is better than the smell of freshly baked bread! Or a skin care routine that gives you joy? While smell is adding a dimension to our perception it is important to choose fragrances added to products with care as some aroma chemicals have high likelihood to cause allergic reactions. To minimise the risk we have chosen not to add essential oils to our products, instead we use specific natural idencial aroma compounds blended to a lovely symphony. And if you have a fragrance sensitivity - no worries! In our product descriptions we have clearly marked our fragrance free options.

I have sensitive skin, can I use your products?

Our range has been developed with sensitive skin in mind and all our products are free of the most common allergens and contain no harsh chemicals. You will find a complete ingredient list next to all our products on the website. Despite this some people may experience a reaction to the products and should this happen we recommend that you stop using the product and let us know.

Is the products tested on animals?

NO! Our products are not tested on animals and we only work with suppliers with the same mindset as us.

Are your products vegan friendly?

YES! We take big pride in our choice of ingredients which are plant-based and natural/of natural origin.

Why are your products not “certified organic”?

Our products are not ‘certified organic’ as this certification costs a lot of money which we would have to reflect in our prices. Instead, we focus on creating high quality natural products that deliver outstanding results at an affordable price..

What’s the story behind RIYA?

Please read our journey under Our Story.